Mrs Dawn Lane

If you have said any of the following ….

• Business is great but I can’t keep up with everything!
• My business is running me instead of me running it
• I can’t stop to smell the roses – business is booming and if I stop I will lose the momentum
• I need more time in the day to get everything done
• If I didn’t have to do my admin, I could get to visit more clients
• It’s almost impossible to find good admin help these days
• I don’t have the space for a secretary
• I can’t afford/don’t need a permanent secretary

… you may need the service of a Virtual Assistant.

YOUR OFFICE ONLINE is a ‘virtual' office’ providing the services a PA would in a physical office. Virtual PAs are called Virtual Assistants or VAs and are:

• Focused
• Organized
• Efficient and effective
• Professional
• Qualified
• Forward thinking
• Self-employed
• Entrepreneurs

A VA:

• Works independently
• Works off-site
• Is only a telephone call away
• Can offer services to small or large businesses/organizations or private individuals
• Can offer long-term support or help with one-off projects
• Can tailor services to your unique requirements
• Provides continuity in standards and work styles
• Is always discreet and offers confidentiality as standard

Using YOUR OFFICE ONLINE means you do not have to worry about:

• Staff training
• Cover for leave, sickness, maternity cover etc
• The requirements for temps (who may or may not need training)
• PAYE, NI or pensions - you only pay when you need my services

YOUR OFFICE ONLINE frees you from the paperwork that stops you interacting with YOUR clients, thereby enabling you to have more time to promote your business; increases productivity and is loyal to your company and branding.

A qualified PA and trained Medical Secretary with an Advanced Diploma for Medical Secretaries (awarded by AMSPAR), I have qualifications in Business Administration, Level 2 European Computer Driving License (ECDL), advance Word and Presentations (also ECDL), as well as the 'normal' secretarial qualifications which include:

• NVQ2 Business Administration

• Advanced Diploma for Medical Secretaries

• Certificate in Medical Terminology

• RSA II & III Certificates including

• Document Processing
• Presentations
• Word & Text Processing
• Audio Transcription including Medical Audio
• MailMerge

• ECDL Level 2

• ECDL Advance Word & Presentations

• Certificate in Humanities

• Foundation Certificate in Health & Safety at Work

• Project Management

• Programme Management

Confident, well organised focused and forward thinking, I have the skills that, if utilized by YOU, will give you the freedom you need to concentrate on YOUR clients and business, and will also give you free time to spend on your personal life.

YOUR OFFICE ONLINE provides the following services as standard:

• Word Processing - reports, letters, dissertations, thesis, papers etc, including tables, graphs, charts etc
• Copy Typing - reports, letters, dissertations, thesis, papers etc
• Audio Transcriptions - analogue or digital format

• Real Time Transcription - on-site or by telephone
• PowerPoint Presentations
• Spreadsheets 
• MailMerge and Mailshots
• Event and Conference Organisation
• Proofreading - spelling, grammar, punctuation
• Diary Management
• On-site Word and PowerPoint Training
• Travel and Accommodation Organisation
• Product and Services Procurement

YOUR OFFICE ONLINE provides an administrative service of the highest standard - with a 'Can Do' attitude, and not understanding the meaning of 'Can't', please contact me to discuss your requirements if the service you require is not listed.

As a trained medical secretary, I am also able to provide the above services for the medical profession.