Administrative Specialist
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Rating : 
Hits :
23
Date added: 27.1.2009
Last Update : 0000-00-00 00:00:00
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Description :
I have over 10 years of Administrative,Data Entry and Cusotmer Service experience, as well as MS Office Certifications
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Contact Details
Address :
8229 Center Parkway,
Sacramento,
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CA,
95823,
United States |
Contact Person: Donna Duncan
Phone: 916-290-0138
Fax: 916-290-0138
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Website
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About My Service
Virtual Assistance including but not limited to:
•Microsoft Office
•Microsoft Windows
•Lotus Notes
•QuickBooks
•Epicor 7.3
•Adobe Acrobat 8
•Adobe Photoshop 7
•Net Objects Fusion (Web Design)
•Corporate Communication Skills
•Telephone Skills
•Office Procedures
•Filing/Editing
•Typing 63 wpm
•10-Key 10,200 kph
•Management Skills
•Conflict Resolution Skills
•Customer Service Skills
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About My Skills
•Excellent written and verbal communication skills.
•Strong interpersonal skills.
•Superior organizational and problem resolution skills.
•Strong basic computer software (MS Office. Some experience in database programs).
•Professional telephone manner.
•Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
•Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
•Ability to adapt to changing assignments and multiple priorities.
•Ability to manage multiple tasks and successfully meet deadlines.
•Developed ability to work in a fast-paced atmosphere.
•Maintained excellent customer relations and developed customer rapport.
•Diplomatically resolved customers complaints on as-needed basis.
•Ability to follow instructions well and make decisions with no supervision
•Motivated and helped to supervise 25+ employees in two facilities on a daily basis
•Maintained all record-keeping procedures with approximate 99% accuracy.
•Established corporate partnership, streamlined spreadsheets for monthly financial review as well as daily accounting of Sales & Purchases.
•Effectively developed telephone communication skills and consistently met quotas
•Developed training guides for in-house Logistics programs and hand-held technology. |
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Additional Informations
Brainbench Master certification in MS Word and MS Excel and oDesk Expert certification in MS Word and MS Excel. My typing speed has been certified at 63 wpm and my 10-key speed has been certified at 10,200 kph, both with 99% accuracy. Quite office atmosphere, high-speed internet, dedication and loyalty. Integrity and confidentiality. |
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Admin / Support 
